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	<title>Content Lab Blog &#187; email style and tone</title>
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		<title>More on saying &#8216;thank you&#8217; in emails</title>
		<link>http://www.cdacontentlab.com/more-on-saying-thank-you-in-emails</link>
		<comments>http://www.cdacontentlab.com/more-on-saying-thank-you-in-emails#comments</comments>
		<pubDate>Thu, 09 Oct 2008 16:31:04 +0000</pubDate>
		<dc:creator>Lab rat</dc:creator>
				<category><![CDATA[customer engagement]]></category>
		<category><![CDATA[email communication]]></category>
		<category><![CDATA[online communication]]></category>
		<category><![CDATA[copy for emails]]></category>
		<category><![CDATA[email dos and don'ts]]></category>
		<category><![CDATA[email style and tone]]></category>
		<category><![CDATA[thank you emails]]></category>

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		<description><![CDATA[The trouble when you pose a question in your blog is that you&#8217;re really honour-bound to answer it as well. You may, occasionally, ponder something that has the world beating a path to your Comments box. But, by and large, people seem to kick back and say: &#8216;Good question&#8230; what&#8217;s the answer?&#8217; In my last [...]]]></description>
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